A-Plant

A Plant are one of the largest non-operated equipment rental companies in the world, with over 200 depots throughout the UK.

“We have worked with MCS for over 20 years and in that time their hire software and support have played a pivotal role in our company's success. They have helped us to gain control and visibility or our critical business operations and enabled us to adapt in an increasingly complex market."

Andy Wortley, IT Director, A-Plant

Al Mahroos (Salwa Equipment Rental)

Al Mahroos (Salwa Equipment Rental) supplies plant rental such as access, excavators and compressors as well as selling used rental equipment and project works across Bahrain.

“Salwa Equipment Rental is committed to providing exceptional customer service with a high degree of transparency. MCS-rm met all our business requirements and it gave us the flexibility we needed to maintain high levels of professionalism in the supply of quality rental equipment. It will help us serve our customers more effectively and continue to build loyalty."

Talal Al Mahroos, Marketing Manager, Al Mahroos (Salwa Equipment Rental)

Baldwins Crane Hire Ltd

The Baldwins name has been associated with the Crane Industry since 1957 when it operated as a private partnership in crane hire and industrial removals. Today, the company is a major lifting force in the UK, with cranes ranging from 7 to 1000 Tonne.

“Keeping our financial affairs in order is very important to us and MCS-rm has made light work of our credit and invoicing needs. With MCS-rm we now have comprehensive tracking of all our jobs, instant credit control and seamless integration to our Sage Accounts package. The automated processes have streamlined our month end invoicing and given us substantial print cost savings."

Lorraine Baldwin, Company Secretary, Baldwins Crane Hire Ltd

CBL

CBL (Clive Barford Ltd) hire and sell plant and machinery to the construction industry.

“MCS-Insitu has been CBL's chosen hire management solution for over 15 years, and the software has been upgraded as MCS has developed the system and improved functionality.  MCS has also managed the installation of some new servers, this has lead to massive time savings, reducing our month end close down from 5 to 2 hours. We are very pleased with the way everything is handled."

David Butler, Regional Director, CBL

Chertsey Plant Hire Ltd

Chertsey Plant Hire Ltd have been serving the Building & Civil Engineering Industry since 1971.

“MCS’ long established reputation, combined with its continued investment in product development, was a major contributing factor to us purchasing a Windows based solution. MCS-rm has been a beneficial move for Chertsey Plant Hire - one I wish we had made earlier. Not only is the system intuitive but data manipulation is so easy.”

Gary Balle, General Manager, Chertsey Plant Hire Ltd

De Wit Aggregaten B.V.

De Wit Aggregaten B.V rents out generators and associated devices such as distribution boxes, cables and fuel tanks to its Dutch customers. They also manufacture rental sets and produce super silenced canopies.

“We bought MCS-rm to streamline, automate and centralise our rental assets and information. It has delivered real returns, including coordinating and maintaining all our equipment and calculating our KPIs on asset utilisation, to give us a better insight into changing market conditions. MCS-rm’s ability to handle all our invoicing and accounting requirements has led to increased productivity levels, time savings and a reduction in errors. Furthermore, we no longer have to search manually for critical information and as a result we have improved our overall performance levels and provided a better service to our customers.”

Leo de Wit, CFO, De Wit Aggregaten B.V.

Fourways Self Drive

Fourways Self Drive, based in north Shropshire, provide a professional and efficient car and vehicle rental service to both corporate and retail customers.

“Our previous software was not sufficiently sophisticated to handle daily rentals, so after viewing MCS-vr, we made the decision to go ahead and replace our existing software. The MCS-vr system will help us to maximise utilisation of our fleet and, hence, our revenues. We’re also looking forward to the improved reporting that will help us to maintain control of our business. This will cover aspects such as what each vehicle is earning for us, service intervals, and so on.”

Andy Williams, Fleet Manager, Fourways Self Drive

Fusion Provida

Fusion Provida provide equipment hire for the utility industries.

“With 12 regional depots dealing with very specific hire equipment, we required a software solution that could not only cater for our needs but integrate seamlessly with Strategix - our 3rd party financial solution. MCS-Insitu fitted the above criteria without exception and we value the ongoing product development and support we receive from MCS.”

Garry Smith, IT Manager, Fusion Provida

Gibbon Equipment Hire Ltd

Gibbon Equipment Hire is a family owned company, trading for over 30 years and supplies tools, plant and site accommodation for hire to clients in Wales, the Midlands and the South West.

“The MCS-rm system needs to operate all day every day without fail and provides the bedrock on which our customer relationships are based. It controls an asset register of over 10,000 individually numbered items of plant; generates contracts and invoices and manages all aspects of the hire process. We recognise that MCS is a company with an impeccable track record, a great deal of experience in the rental industry and has considerable technical knowledge that we can call upon for a whole manner of IT issues.”

Chris Gibbon, Director, Gibbon Equipment Hire Ltd

Greenplant.

Greenplant., an independently owned plant and tool hire company, has grown rapidly since its formation in 2001. Based in Wheatley, Oxfordshire, today the company has 14 employees and hires equipment ranging from cordless drills to 20-ton excavators.

“The software and services provided by MCS make us feel as if the whole of the company is focused on our business. With their industry experience, MCS staff know exactly what challenges are facing our company and can give valuable advice. As we’ve grown, we’ve come to rely even more on the critical business information provided by the management reports available in the MCS-rm and Financials software.”

Steve Bowley, Operations Director, Greenplant.

Hi-Reach

Hi-Reach provides complete on-site access platform hire management services for projects of any size throughout the UK.

“The MCS hire system's Customer Web Portal functionality has been great for our business. By giving our customers 24/7 access to their rental activity, we've not only noticed a reduction in queries to our hire desk but also to our accounts department ensuring an increase in our overall business efficiency.”

Martyn Collier, Operations Manager, Hi-Reach Ltd

Kentec Tool Hire Ltd

Kentec Tool Hire Ltd is an independent family run business that has been providing equipment for hire and sale to commercial, industrial, construction, and DIY customers since 1978. A strong commitment to hire service excellence netted Kentec an award in the 2011 Passionate Hirer Awards.

“MCS-rm is very intuitive to use. We find that the daily diary prompts which help ensure nothing is overlooked and the workshop module that helps us to keep equipment in first-class condition by tracking it as it comes off hire and goes into the workshop. The service we receive from MCS, both in terms of account management and technical support, is second to none.”

Steve Booker, Managing Director, Kentec Tool Hire Ltd

MTS Nationwide Ltd

MTS are Northern England's largest hirer of Skidsteer and tracked loaders. They also carry a number of attachments, such as snow clearing machinery. They are a designated training ground, and in addition offer Tig, Mig and diesel welding equipment as well as safety equipment, workwear and janitorial supplies. They have been in the business for over 20 years and supply the major engineering industries.

“We decided that it was time to move our hire business plus parts, sales, stock and workshop onto the modern MCS-rm platform. We knew that the stacks of knowledge and expertise in the MCS business would mean that everything would be planned methodically and its modular appeal meant we could expand our usage of the system when desired. It had all the functionality that we regularly used and we bought the end to end solution safe in the knowledge that MCS would be the complete solution provider.”

Tony Miles, Finance Director, MTS Nationwide Ltd

Namsang Chakkol Co. Ltd

Namsang specialise in the rental of generators, air compressors and welders. Based in Thailand, Namsang have an equipment inventory of over 750 rental items which is coordinated across 5 depots.

“We are now using MCS-rm to manage all our day to day rental transactions and after only a few months we have started to reap some of the amazing benefits. MCS-rm has provided us with detailed business insight by extracting useful information and management reports and has led to an overall improvement in our operational efficiency and productivity.”

Santi Temkulkiat, Vice President, Namsang Chakkol Co. Ltd

Pluscrates Ltd

Pluscrates is the fastest growing provider of returnable transit packing, containers and consumables in the UK.

“Our decision to go with MCS' hire software was mainly due to the integration of bolt on technologies that will bring us real business benefits. We are working towards a paperless office and the MCS solution has taken us one step further with electronic delivery notes and PODs which share information directly with the core hire database.”

Neil McGuigan, Managing Director, Pluscrates Ltd

Renteq

Renteq provide traffic management equipment to the construction industry.

“We rarely have cause to call on MCS' services for our hire solution as the software is bullet proof and does all that we ask of it. It is therefore easy to become complacent and take for granted the significant contribution MCS makes to the smooth running of this company. Our decision to replace our server has, however, brought sharply back into focus why we have stayed with MCS since the late eighties and will continue to do so in the future. From the initial enquiry and technical appraisal through to installation of the server, the whole process has been seamless.”

Simon Pannell, Managing Director, Renteq

Tardis Environmental

Tardis Environmental hire portable chemical toilets and offer a number of services linked to the construction and events markets. They operate a fairly large fleet of vehicles ranging from 3.5 ton vans up to arcticulated HGVs. They also provide a number of hire items from water bowsers to waste tanks.

“We chose MCS because we wanted a hire management system that could handle our increasingly complex driver scheduling requirements. One that could also cope with our on-going expansion and control our growing multi-depot relationships. MCS-rm offers everything we are looking for in a modern, easy-to-operate hire management package.”

Robin Boydon, Operations Director, Tardis Environmental UK Ltd

Universal Access & Power Plant Ltd

Since 1981, Universal Hire & Sales has been providing Aluminium Tower Access equipment and small Plant and Tools for hire and sale, as well as offering their expertise and friendly service, to a number of commercial, industrial, construction and DIY customers in the Oxford area.

“We invested in MCS-rm because we knew it would increase the efficiency and productivity of our hire business and make our working lives easier! MCS is a trusted and well respected supplier in the hire industry and the software solution they offer is a good all round package with great versatility. We also liked MCS' consultative approach, complemented by the fact that we could get an all-inclusive hire management solution that fulfils our IT and technology requirements.”

Wayne Davie, Financial Director, Universal Access & Power Plant Ltd

Wall to Wall Communications Ltd

Established in 1979, Wall to Wall Communications Ltd is one of the UK's leading independent two-way radio equipment suppliers, offering short-term and long-term radio hire and associated accessories for festivals, conferences, construction sites and television productions etc.

“After meeting MCS, we saw that they could combine a strong track record of delivering software solutions supported by successful references and modern, progressive software that ticked our technology wish-list. We were impressed with their can-do attitude and comprehensive support options, while the software offered a wealth of functionality.

We selected the solution based on the strength of its CRM database, ability to track serialised equipment and its extensive reporting capabilities.

Now almost everybody in the company has some sort of contact with the MCS-rm system, from sales and hire, to despatch, repairs and finance. We are pleased to report that almost straight away we could see improvements in our customer account management and have achieved tighter quality control. MCS-rm has completely streamlined our previous manual processes.”

Charlotte Rich, Office Manager, Wall to Wall Communications Ltd