Success Stories

Namsang Chakkol CoCompany: Namsang Chakkol Co. Ltd

Namsang specialise in the rental of generators, air compressors and welders. Iin addition they also provide a supplementary sales, support and maintenance operation. Based in Thailand, Namsang have an equipment inventory of over 750 rental items, which is coordinated across 5 depots based out of Bangkok, Chonburi, Chiang Mai, Rangsit and Bangna.

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"Before speaking to MCS, we were desperate to find a solution to automate our back and front office rental and sales functions because our previous software package that had been used to control and manage these transactions was starting to grind to a halt and was in urgent need of replacing. We had spent a lot of time searching the Thai market place for a best of breed rental solution that managed all our day to day rental transactions but of equal importance to us was a supplier who offered first class support for the systems and services that they provided. 

After scrutinising many rental offerings from a wide global area, including US, Canada and the UK we realised that different time zones was another important consideration when implementing our chosen solution. The UK is only a 6-7 hours behind Thailand compared to the US or Canada.  Finally we chose MCS, not only because they were based in the UK, but they were the only provider that could prove to us that they had a wealth of experience in the providing rental software solutions that achieved tangible business success. Their software offered us all the functionality we required from the seamless integral processing of generating quotes, contracts, invoices, orders and POs to a complete status of all our equipment and a centralised record of all our customer profiles at a touch of a button. 

"We are now using MCS-rm to manage all our day to day rental transactions and after only a few months we have started to reap some of the amazing benefits implementing the MCS-rm system has given us. From providing us detailed business insight by using the system to extract useful information and management reports to an overall improvement in our operational efficiency and staff and resource productivity leading to substantial cost savings and improved profit margins. 

I can’t thank MCS enough – I am so glad we took the plunge with MCS!"
Santi Temkulkiat
Vice President, Namsang Chakkol Co. Ltd

To find out how MCS-rm could help your business, call us on +44 (0)1628 828000 or use our enquiry form.

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