MCS-rm logo

Equipment Hire Software

Helping hire companies manage, control and improve the efficiency of their business.

PDF Downloads

Click on the links below to download MCS information sheets (PDF format).

MCS Service and Support your rental business can rely on

From proof of concept through to implementation, training and support, we partner with you to ensure you gain maximum value from your hire application.

With the best hire management solutions on the market and the most experienced specialists, we guarantee you will achieve rapid return on investment, with personalised service that is tailored to your needs. We draw on over three decades of experience to provide services and solutions that tackle your business issues and sustain your competitive advantage.

We work with you to understand your business processes, pains, and key drivers before responding with sound, practical advice. Our hire management services and solutions fit your requirements today and tomorrow, as they evolve to maintain and enhance your competitive advantage.

Implementation services

Implementation Services

Carefully structured project implementations ensure we fulfil your specifications, budgets and timescales and enable you to manage your business more effectively . The process incorporates business analysis, proof of concept, user acceptance testing, reviews and joint commitment to your goals.

Back to top

Training Services

Training Services

Gain maximum usage and value from your investment by equipping your staff with the skills and knowledge that will increase their efficiency. In addition to professional instructor-led training, we offer eLearning and free training videos.

Back to top

Custom software development

Custom Software Development

Our team of experienced developers can work with you to configure the software precisely to support processes that are unique to your business or niche market. Development could range from small amendments up to major expansions in scope or additional functionality.

Back to top

Help Desk Support

Help Desk Support

Professional customer support builds peace of mind, improves staff confidence and customer satisfaction, and reduces wasteful downtime.

Service Level Agreements to match your support requirements and budget, while regular software upgrades reflect industry trends. Your business and your software are protected and your competitive advantage is enhanced.

In addition to our help desk services we provide:

  • Software Upgrades - Regular software upgrades reflect industry trends, protecting your software investment and maintaining your competitive edge.
  • The MCS Customer Club - Our Customer Club gives you round-the-clock online access to MCS information and support. Log and monitor new support incidents and access your complete support history.
  • You'll also have privileged access to the MCS Knowledgebase – a valuable source of information and advice.

Back to top

IT Consultancy

IT Consultancy

Specialist services are readily available to give you a single point of contact for all your hire solution needs rather than the complexity of dealing with a number of different organisations.

An extensive portfolio addresses a broad spectrum of IT issues, from performance monitoring, tuning and backups to major projects such as disaster recovery and migrations.

Back to top

Cloud Computing

MCS Cloud

MCS Cloud offers hire businesses, including a sales person on the road, a rental controller based at a depot and a business owner analysing their business dashboard at home, full access to our leading MCS-rm software solution and associated integrated applications via an internet connection and a desktop, tablet or smart phone.

Back to top

To find out more about MCS Services and support, call us on +44 (0)1628 828000 or use our enquiry form

MCS Global Ltd

Ashwood, Grove Business Park,
White Waltham, Berkshire

Tel: +44 (0)1628 828000
Fax: +44 (0)1628 828001

© MCS 2017. All rights reserved. Registered in England: 03907530 VAT: 0785 6372 82 Privacy Statement