Customer Profile
Country: United Kingdom
Industry: Offshore Logistical Operations
www.harran.co.uk

Key Benefits

  • Greater control of its hire operation due to an automated, computerised system.
  • Utilisation reports deliver more up to date accurate information on stock movements.
  • Increased accuracy and timesaving due to the ability to view all customer and contract information in one unified package and offers a single point of data entry.
  • Automated asset tracking increases efficiency and provides better picture of hire status.

The Challenge

As Harran’s hire business grew, the unique complexities of the offshore operation began to put pressure on its previous hire management system based on ad hoc spreadsheets and Word documents.

The Solution

After looking at several offerings, they opted for MCS-rm as it is easy to use and offered functionality that could be tailored to suit their individual requirements. With MCS-rm also being Windows-based, it also meant that there is scalability for future expansion.

Tailored Standard Forms

The offshore business has a lot of statutory documentation such as dangerous goods certificates and offshore cargo summaries that must accompany each delivery. One of the key benefits of MCS-rm is the ability to tailor standard forms within the system to include additional information in different formats that meet these documentation requirements.

Asset Management

With all our tanks and spare parts individually itemised and identified on the system, we are achieving much better management of our assets with MCS-rm and our accounting procedures are much more convenient and efficient.

Consistent Business Processes

With our manual system, we had a situation where tanks that were thought to be on hire were charged to a customer when they should have been taken off hire long before. We had to credit the customer thousands of pounds as a result, which was unprofessional and bad for customer relations. With MCS-rm, mistakes like that can no longer happen.

MCS Support

The support of MCS and our relationship with its people has been excellent and we look forward to a productive future with them.

The Benefits

Since using MCS-rm, Harran has been able to:

  • Access all hire information in one, cohesive, company-wide systems.
  • Automate the quotation, contract and invoicing processes without having to re-key information.
  • Manage single and monthly batch invoicing using MCS-rm as well as producing pro forma invoices and daily 'due' invoices with just a few clicks of the mouse.
  • Get a better picture of stock movement and utilisation using the utilisation reports in MCS-rm.
Harran Testimonial
We really benefited from their expertise in adapting some parts of the software so it matched the exact requirements of our very niche offshore logistical operation.

Harran

 

Get in touch

To discover how MCS-rm hire software can empower your business, call us on +44 (0)1628 828000 or use our enquiry form.

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